KESIENA LLC TERMS & CONDITIONS
Terms & Conditions
Please read these Terms and Conditions carefully before using or ordering any products from this KESIENA LLC website. Your use of this KESIENA LLC website confirms your unconditional acceptance and consent of the following practices described in the Terms and Conditions. We may modify the terms and conditions from time to time. When we make changes we will post them here. Accordingly, we encourage you to review these terms whenever you use our site because your continued use of this site following such change shall signify your agreement to be bound by the modified terms and conditions.
If you do not accept these terms and conditions, do not use this web site. Please also read our privacy policy, which also governs your use of this web site.
• By ordering any of our products, you agree to be bound by these terms & conditions.You accept these terms & conditions which shall
apply to all orders placed or to be placed at KESIENA LLC for the sale and supply of any products. None of these terms & conditions
affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
• By placing an order at KESIENA LLC, you warrant that you are at least 18 years old or have parent’s permission to buy from us.
• All personal information you provide us with or that we obtain will be handled by KESIENA LLC as responsible for the personal
information.
• Events outside of KESIENA LLC 's control shall be considered force majeure.
• The price applicable is that set at the date on which you place your order.
• Shipping costs and payment fees are recognized before confirming the purchase.
• Card information is transmitted over secure SSL encryption and is not stored.
• Please note that local charges may occur.
• KESIENA LLC reserves the right to amend any information without prior notice.
PRIVACY POLICY
Personal Information
All personal information you provide us with or that we obtain will be handled by KESIENA LLC as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to KESIENA LLC and Sqaurespace and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request KESIENA LLC to delete or correct the information held about you. By accepting the KESIENA LLC Conditions, you agree to the above.
Force Majeure
Events outside KESIENA LLC's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that KESIENA LLC & Kesiena Onosigho is released from KESIENA LLC's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
Payment
All products remain KESIENA LLC's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized by KESIENA LLC and will be included in final price of product(s) accordingly.
All transfers conducted through KESIENA LLC are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
Local Taxes
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
Cookies
KESIENA LLC uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.
The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use KESIENA LLC without troubles you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On KESIENA LLC we may use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
Additional Information
KESIENA LLC reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, KESIENA LLC has the right to cancel the order and refund any amount paid in the best way. KESIENA LLC shall also notify the customer of equivalent replacement products if available.
All inquiries: hellostudio@kesiena.com
Shipping
Please allow 4-8 weeks for all Kesiena LLC orders & products. On very rare occasions we may ship quicker. If there is an urgent request for shipping, please contact us directly at hellostudio@kesiena.com to request Rush shipping. [An extra charge may be applied for rush shipping].
Our Return/ Exchange Policy
Kesiena LLC does not accept returns. On very rare occasions we may grant exchanges.
Kesiena LLC does not issue refunds unless there is extreme error, defective or extremely damaged product.
We have the right to deny credits, if products returned does not meet our return policy requirements. If your package is not accepted, it will be sent back to you and a refund will not be granted.
Thank you for your interest in kesiena.com. If you have any further questions about your order, please contact us at hellostudio@kesiena.com.
Last updated 05/27/2024